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Adult Social Care Diplomas & CQC-Compliant Training
At SPDNS Homecare, delivering high-quality care means having well trained staff who are confident in their roles. Investing in professional development is a key priority, but navigating training qualifications and funding options can sometimes feel like a challenge.
When SPDNS Homecare decided to enroll their team in the Level 2 Care Certificate in Adult Social Care, they were also keen to explore LDSS funding to support the process. Unsure of what to expect, they reached out and soon realised they had found a trusted partner to guide them through.
For Rebecca Downey, Quality and Audit Manager at SPDNS Homecare, understanding the requirements and funding process was essential before moving forward. She was immediately reassured by the expertise and clarity provided by Chris from Access Skills.
“Chris explained in detail the information and funding elements, ensuring that I understood all the information he had provided me with. He made it clear that I could ring him at any point if I had further questions, which gave me great confidence in the process.” Rebecca shares.
Rebecca’s initial concerns about the complexity of LDSS funding were quickly addressed, as a comprehensive explanations and additional documentation outlining the process was provided.
“We had a long conversation on the phone where he answered all of my questions and sent me emails outlining the course expectations and funding details. I felt fully informed about when we could apply and what was required at each stage.” Rebecca discolses.
Throughout the entire process, the level of support provided by Access Skills remained unwavered as confirmed by the employer. From the first inquiry to claim approvals, SPDNS Homecare got full support and value.
“Chris has supported me every step of the way, from exploring different courses and understanding the workload, to explaining exactly how the funding works. Even when we had to change the number of learners and resend paperwork, he remained patient and accommodating.” Rebecca shares.
Having a responsive, knowledgeable, and approachable contact person made all the difference.
“We have exchanged numerous emails and phone calls, and Chris has always been able to provide me with the answers I was looking for. It has been an absolute pleasure to deal with him. He is always helpful and incredibly knowledgeable.”
Once SPDNS Homecare decided to move forward, the next step was getting staff enrolled. In some cases, employers can face delays during this stage, but with Access Skills, the experience was smooth and efficient.
“I found this process very straightforward. Chris explained to me exactly what I needed to do, which made it very easy. It was also very quick to enroll the learners.” Rebecca clarifies.
The ability to get staff enrolled without unnecessary delays meant that training could begin promptly, keeping SPDNS Homecare’s commitment to staff development on track.
“Within days, the first 60% of our submissions were approved, which was fantastic. The communication from the NHS Business Authority has been prompt and efficient.” Rebecca points out.
Mon – Thu 9am – 5:30pm
Fri 9am – 3pm
Access Skills Ltd.
Cobalt Square,
12th Floor,
83-85 Hagley Road,
Birmingham, B16 8QG
Company Number: 06649072
Access Skills Ltd. Cobalt Square, 12th Floor, 83-85 Hagley Road, Birmingham, B16 8QG
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